Frequently Asked Questions

If your pet is in medical distress, the front desk staff will prioritize calling the triage veterinary nurse who will assess your pet as quickly as possible. In most instances of true distress, we may take your pet into our treatment area where stabilization will be started while our team works with you on information gathering. You can expect to be taken into an exam room where an emergency doctor will meet you to discuss the status of your pet family member and next best steps for your pet. If your pet is deemed stable, we will keep your pet with you as long as possible

If your pet is deemed stable, a triage nurse will take vitals and ask you for a brief history on what has brought your pet into the hospital. Our doctor will perform a physical exam on your pet and may ask more detailed questions. A treatment plan will be discussed and an estimate will be presented to you based on the your pets needs. Once you give approval, diagnostics and treatments will begin. If your pet is not stable, a doctor will meet you in the exam room to discuss how your pet is doing and what their recommend as the next best steps. You are involved in all decisions regarding your pet's care and we will do our best to keep you with your pet as much as possible.

Emergency visit times can range from 30 minutes to several hours, depending on the hospital's caseload and your pet's specific medical needs, which can vary from stable to critically ill. Similar to a human emergency department, wait times are variable. Our goal is to see and treat your pet as efficiently as possible. We will keep you updated throughout your visit and appreciate your patience.

Yes, we carry the antibody therapy for rattlesnake bites, and water moccasin bites.